Start, change or cancel Pro

You start Pro from the menu under your name and manage it in Settings → Subscription. Payments on the web go through Stripe: checkout, card changes, switching between monthly and yearly, and canceling all happen on Stripe’s pages. For what each plan includes and costs, see Free, Pro and Lifetime plans.

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Start your free trial

In the Mac app, checkout opens in your web browser, and when you finish, the browser shows Heym on the web. Switch back to the Mac app: Pro belongs to your account, so the Mac app picks it up when you return to its window.

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How the free trial works

• The trial lasts 7 days and comes with your first monthly or yearly subscription. Lifetime has no trial.
• Each account gets one trial. Once you’ve had it, the upgrade window offers Continue to checkout instead.
• You enter a payment method at checkout, but nothing is charged that day. The upgrade window shows Due today €0 and the date and amount of your first charge.
• While the trial runs, a card in the sidebar counts down the days (“5 days left in your free trial.”), and Settings → Subscription shows the date it ends.
• Cancel before the trial ends and you aren’t charged. If you don’t cancel, the first payment is taken when the trial ends and Pro continues.

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Manage your subscription

1. Click your name at the top of the sidebar, then Settings (or press ⇧⌘,).
2. Click Subscription.
3. Click Manage subscription. Stripe’s billing page opens (in your web browser if you use the Mac app).

On Stripe’s billing page you can:

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Cancel Pro

Open Manage subscription as above and cancel on Stripe’s billing page. You keep Pro until the end of the month or year you’ve paid for. If you cancel during the free trial, you keep Pro until the trial ends and you aren’t charged. When Pro ends, your account moves to the Free plan. Your data stays yours: nothing is deleted. If you have more goals, projects, habits, notes or life areas than Free allows, the extra ones become read-only until you upgrade again or make room. See When you have more than Free allows. You can delete your account at any time, and you can ask for a copy of your data. See Privacy and your data.

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Get Pro back after canceling

• Before Pro ends: you’re still on Pro, so Heym doesn’t offer a new subscription. Open Manage subscription and renew your subscription on Stripe’s billing page.
• After Pro has ended: click your name at the top of the sidebar, then Upgrade to Pro. Pick a billing cycle and click Continue to checkout. There’s no second free trial.

Once you’re on Pro again, items that turned read-only on Free can be edited again.

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Switch to Lifetime

If you pay monthly or yearly (or you’re in your free trial), Settings → Subscription shows a Heym Pro Lifetime box.

1. Click Purchase. Stripe’s checkout opens for the one-time payment of €119.
2. After paying, Settings → Subscription shows Lifetime · never expires.
3. Click Manage subscription and cancel your monthly or yearly subscription.

On the Free plan you don’t need this: pick Lifetime directly in the upgrade window.

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If a payment fails

If a renewal payment doesn’t go through, Stripe tries again over the following days, and you keep Pro while it does. Heym doesn’t show a warning in the app, so if a charge looks wrong, check your payment method under Manage subscription and update it so the next attempt succeeds. If no attempt succeeds, Pro ends and your account moves to Free, the same as canceling.

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One subscription per account

Pro is tied to your Heym account, not to a device or browser. Sign in with the same account on the web and in the Mac app and you have Pro in both. Once you’re on Pro, the upgrade options disappear from the menu under your name, so you can’t subscribe twice by accident. If you see Free where you expect Pro, check that you’re signed in with the account you paid with: its email is at the top of the menu under your name.

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